Call: 806-771-BODY
5830 West 50th Street
Lubbock, Texas

Common Scams in Auto Sales

September 28th, 2011

The fraud team put together this list of the most common scams in auto sales. These are just a
few mentioned!

Keep in mind the schemes and tactics that follow are not mutually exclusive — some scammers take pages from numerous playbooks.

Check Scam
Scams involving checks (i.e. personal, cashier's, third-party checks, money order) take many forms. In
a typical example, a thief posing as a car buyer “accidentally” sends a check made out for an amount
higher than the selling price of the vehicle and requests that the seller deposit the check and return the
difference via a wiring service (Money Gram, Western Union, etc.). After the seller has wired the money,
he or she learns the buyer’s check is worthless, and the thief disappears with the seller’s money.
The Snopes page dedicated to check scams (including the famous strain originating from Nigeria)
recommends waiting three weeks for any sizable check to fully clear. Even if it looks like the funds are
available in the bank account before that time, checks could still turn out to be counterfeit.

Sympathy Scam
Preying on the sympathy of a mark is one of the oldest tricks in the book. In a common auto scam, a
thief posing as a seller supplies a sad story to a potential buyer about why he or she needs to sell the car quickly (he or she is about to be deployed on active military duty or is dealing with a divorce, illness, the death of a loved one, etc.). The sob story explains why the car’s asking price is so much lower than its current market value, and puts pressure on the buyer to make a quick decision. Buyers who fall victim to this scheme can end up with a lemon, or with no car at all.

Shipping Scam
In the shipping scam, a thief posing as a seller requests a deposit on a vehicle and promises to ship the
vehicle to the potential buyer for personal inspection within a set number of business days. Typically
thieves will tell prospective buyers a third-party shipping company will be in contact with the buyer to ship the car after the deposit is sent via wire service. Scammers often use forged or copied websites to appear legitimate. An investigation by the BBC revealed criminal gangs are often the perpetrators of shipping scams and other types of auto fraud.

Purchase Protection Plan Scam
In this scheme, the con artist pushes a protection plan for the transaction. The potential buyer is
encouraged to send a deposit for the full purchase price of the vehicle. The protection plan states
that if the buyer does not receive the vehicle, he or she will be reimbursed for the total amount of the
transaction invoiced. Common tools for this scam are fake websites that mimic real websites customers
are comfortable with such as EBay, Edmunds, Google Checkout, and NADA Guides.

For the complete article on car scams check out: Car Buyers Beware: Nine Notorious Scams
By Colleen Kane on

Are You Planning A Road Trip?

April 19th, 2011

The flowers are blooming and the sun is shining and many are getting the fever to go on a ROAD TRIP! Traveling out on the open road can be very exciting but once you exit a major road it could be miles before you come across another town with a gas station or even a mechanic!


Begin by planning for the trip! Gather road maps or GPS. Decide where you will stay the night if the trip is more than a day. Now these are your 10 tips!


Get tune ups or repairs done at lease 2 weeks in advance

Get all fluids replaced or topped off

Get your tires checked and aligned. Replace old tires if they are worn. Also purchase a tire repair kit or small portable tank.

Check all doors, windows and locks to make sure they are working properly

Check your truck. Make sure to have a tool box with tire tools, a spare tire and a jack

Check your glove box for any car papers such as car insurance and a list of emergency phone numbers. Make sure the owners manual is also on hand. This is also a good place for a small flash light.

Check your car adaptors in order to charge mobile phones

Get road side assistance phone numbers

Let someone know where you are going and give them a contact number.

Always consult your doctor before leaving on a road trip. If it always a good idea to take any medical records with you in case of an emergency.

Ensure that you have checked and locked your home before leaving. Never leave an extra set of keys under the mat or under a pot. Inform a neighbor that you will be gone so they can pick up any mail or newspapers.

Lastly...Enjoy your trip!

Auto Hail Damage-How to prevent and deal with it!

April 7th, 2011

It is getting to be that time again where spring thunderstorms are moving into the area. These storms are usually harmless but some of them bring high winds and hail! The average hail storm will only last about five minutes, but according to the National Weather Services, the damage left behind can add up to $1 billion every year.

One little hailstone can cause lots of damage on a vehicle. One stone can damage or break mirrors, windshields and headlights not to mention the damage it can do to the outer shell of your vehicle. So what can you do to prevent hail damage? The Better Business Bureau recommends taking the following precautions:

1-Park your car in a garage or under a roof before the storm begins.

2-If you have to leave it outside, cover your car with a thick blanket to minimize the impact of hail.

3-If driving, look for a covered safe place and wait for the storm to pass.

4-If there is nowhere to go, stop your car. The impact will be stronger if your car is in motion.

5-After the storm, assess the damage and call your insurance company.

You can download an Info Card by clicking here and add all of your insurance company information! Make sure to check with your insurance company to see if your vehicle is covered! Be sure to call Richardson Collision Center if you have any questions concerning the traditional method of hail damage repair, hammering and painting or paint-less dent repair (PDR)!

Your Vehicle Affects Your Premium

Febuary 4th, 2011

You might want a sports car or a fancy SUV, but your insurance company may charge you more to protect you while driving it.

Insurance premiums are based partly on the price of the vehicle, which affects the replacement cost if it is stolen or "totaled" in an accident. How expensive the vehicle is to repair -- including parts and labor -- can also affect the cost. In addition, surcharges may apply to vehicles that are frequently stolen or involved in accidents.

Industry-wide information on injury claims, collision repair costs, and theft rates by vehicle model is available from the Highway Loss Data Institute (HLDI). You can write them at 1005 North Glebe Road, Arlington, VA 22201. HLDI is affiliated with the Insurance Institute for Highway Safety (IIHS).

According to HLDI, the lowest injury claims are from large vehicles -- cars, pickup trucks, and sport-utility vehicles. Small 2- and 4-door cars have the highest injury claims. Small cars also are among the highest in collision costs, along with sports cars.

If you have your heart set on a sporty vehicle, you'll probably pay dearly. Insuring a high-performance car can easily cost two or three times the insurance amount for an ordinary model.

Sport-utility vehicles, the hottest market segment, often have higher insurance rates than mid- and full-size cars, but some SUV models are relatively cheap to insure. SUVs are "hot" for other reasons: They are among the most frequently stolen vehicles, and they are more expensive than most cars. Cadillac's Escalade is currently the most popular model sought by thieves, but it's followed by the Nissan Maxima sedan. SUVs also can cost more to fix after an accident if the 4-wheel-drive system is damaged.

However, insurance companies set rates based on their own experience. If Company A has more collision and theft claims for a particular vehicle than Company B, then A will charge more for the same coverage. It all boils down to a company's actual experience with a particular vehicle or category of drivers. That is why it pays to shop around for insurance.

Information obtained from

Types of Auto Coverage

January 27th, 2011

Everyone who drives needs car insurance. In fact, most states require it by law. When you buy car insurance, you are buying what is called a policy. Your policy is based on a variety of factors including what kind of car you drive as well as what kind of insurance you want. Auto insurance policies are actually a package of different types of insurance coverage.

The first step in understanding an auto insurance policy is to learn the various types of coverage insurance companies offer. Some of this coverage may be required by your state and some of the coverage may be optional.

Liability - This coverage pays for accidental bodily injury and property damages to others. Injury damages include medical expenses, pain and suffering and lost wages. Property damage includes damaged property and automobiles. This coverage also pays defense and court costs. State laws determine how much liability coverage you must purchase, but you can always get more coverage than your state requires.

Collision - This coverage pays for damages to your vehicle caused by collision with another vehicle or object.

Comprehensive - This coverage pays for loss or damage to the insured vehicle that doesn't occur in an auto accident. The types of damages comprehensive insurance covers include loss caused by fire, wind, hail, flood, vandalism or theft.

Medical Coverage - Pays medical expenses regardless of fault when the expenses are caused by an auto accident.

PIP - Personal Injury Protection (PIP) is required in some states. This coverage pays medical expenses for the insured driver, regardless of fault, for treatment due to an auto accident.

Uninsured Motorist - Pays your car's damages when an auto accident is caused by a driver who doesn't have liability insurance.

Underinsured Motorist - Pays your car's damages when an auto accident is caused by someone who has insufficient liability insurance.

Rental Reimbursement - This type of coverage will pay for a rental car if your car is damaged due to an auto accident. Often this coverage has a daily allowance for a rental car.

Many insurance policies combine a number of these types of coverage. The first step in choosing the insurance you want for your car is to know the laws in your state. This will tell you the minimum insurance you need for your car. It's good to keep in mind that, just because your state may not require extensive insurance, extra coverage may be worth the expense. After all, no one wants to be stuck with thousands of dollars worth of bills because of an auto accident.

Information obtained for

We Guarantee Our Work

November 1, 2010

At Richardson Collision Center we strive to give the best customer service available.  In doing so we offer a limited lifetime warranty as long as you own the vehicle. This warranty covers paint and body work which was performed by Richardson Collision. When repairs are completed, you will receive a written warranty with your receipt. Going above and beyond is what sets Richardson Collision Center apart from any other collision center in town.  Richardson Collision always gives free estimates!  To get your free estimate visit us at 5830 W. 50th Street Monday-Friday 7:30 am to 6:00 pm or give us a call at 806-771-2639. 

What Causes Car Accidents?

October 9, 2010

The dictionary defines accident as "an unexpected and undesirable event, a mishap unforeseen and without apparent cause." Strictly speaking, most accidents are not accidents at all: they are collisions that could and should have been avoided. So, what causes them, and how can you avoid them?
Four factors contribute to the vast majority of collisions. In ascending order they are:

  • Equipment Failure
  • Roadway Design
  • Poor Roadway Maintenance
  • Driver Behavior

Over 95% of motor vehicle accidents involve some degree of driver behavior combined with one of the other three factors. Drivers always try to blame road conditions, equipment failure, or other drivers for those accidents. When the facts are truthfully presented, however, the behavior of the implicated driver is usually the primary cause.

On the South Plains there is a campaign to stop Texting and Driving. Pete Christy, News Channel 11 Sport Director is the Creator of B.U.S.T or Buckle Up and Stop Texting. On the South Plains over 5,000 people have signed the B.U.S.T Pledge to buckle up and stop texting. To sign your pledge find a link on

Information obtained from and


Five Steps on How to Take Care of Your Car's Paint Job

October 1, 2010

  • Always start by properly washing your car using the proper tools i.e. Cotton or Paint-safe microfiber washing mitt, washing bucket, good cleaning products for automotive use.

  • Never skip drying! Use 100% cotton cloths, sheepskin chamois or paint safe drying towels.

  • Detailing. If a good wash just isn’t enough to pull off bug residue, pollution or tree sap you should use a good detailing clay.

  • Still dull? Use car polish, cleaner or rubbing compound. Polish is the least aggressive, rubbing compounds are the most aggressive and cleaners are somewhere in the middle. Start with the polish and only use the rubbing compound after talking to a professional before giving it a try.

  • Waxing! Waxing is the most important thing you can do to protect your car’s paint. It is a must if you just used polish or cleaner on your car.

Extra Tips:

Always start your project with the car out of direct sunlight. Paint should be cool to the touch before applying any cleaning product or wax.

Use ample amount of water before washing. Spray off dirt and contaminates that will scratch your car if you start using a sponge or water first.

Be sure to wash and rinse in sections so the soap doesn’t dry before being washed off.

Read all manufacturers’ directions on all car care products before using!

Do you know what this symbol means?

September 25, 2010

Low Tire Pressure IndicatorDo you recognize the symbol here? It lights up in your instrument panel and looks like a U-shaped pictograph with treads and an exclamation point in the middle.

Do you understand what it means now?
If you guessed a low tire-pressure warning, you are right. If you didn’t recognize the symbol, that’s also understandable because one out of three drivers do not, according to Schrader, a company that makes tire pressure monitoring systems.

The warning for the TPMS lights up when one or more of your vehicle's tires is 25% below the manufacturer's recommended pressure. The system is now required on all vehicles starting with the 2008 model year.

The issue here seems to be that the public hasn't been properly educated on the warning symbol, which is supposed to be "idiot proof" and understandable across a wide variety of cultures and languages. Yet 46% of drivers couldn’t figure out that the icon represents a tire and 14% thought the symbol represented another problem with the vehicle. Low pressure will affect your braking, acceleration, stability, cornering and fuel economy.
Article by: Colin Bird,

Be Prepared For A Collision

August 31, 2010

No one wants to have a collision, but it happens. When it does, you need to be prepared with the right information. We have worked to develop a simple tool for that with our brand new InfoCards. These fit right in your glove box and contain all the information you need to share with other drivers, police officers, and the various parties involved. You can download an InfoCard by Clicking Here, or come by the shop anytime.

You Can Choose

August 21, 2010

In the State of Texas customers have the right to choose where their car is to be repaired. Here are some steps to take to choose the right Auto Body Repair Shop for you:

-NAPA recommends that you find a reputable shop before you need repairs. You can make better decisions when you are not trying to make an emotional decision, feel rushed or need repairs immediately. When first contacting the shop, ask about its experience. Ask about your particular vehicle make and model and if they specialize in certain types of repairs such as aluminum welding. Also ask for references. Any shop that wants your business will be willing to provide you with a list of references. Ask around! Talk to friends, family, co-workers or neighbors and see who they recommend and see if they did good work at a fair price. Check the Better Business Bureau to see if there have been any complaints against the repair shop that you are considering. Also check to see if the repair shop is a member of any associations such as the Better Business Bureau, ICAR, or ASE. Visit the repair shop, look to see if the facility is neat and organized. Do they have modern equipment? Is the staff courteous and helpful? Does the repair shop try to take time and build a relationship? Find out if the repair shop offers a written guarantee on any work that was done as well as customer satisfaction. While visiting the repair shop look for school diplomas and certificates of advanced course work from car manufactures. And finally a hallmark of a good facility is the ability to communicate to you what is wrong with your vehicle and what your options are for fixing the problem.  Misunderstanding often occurs due to poor communication between the customer and the shop. Don’t be afraid to ask questions until you are sure you understand to your satisfaction! As always Richardson Collision Center is the best choice for Lubbock’s Auto Body Repair.

Collision Blog Is Live!

We are excited to launch our new blog covering news, tips, and information about auto body repair, Richardson Collision Center, and general automotive information. Weekly updates are planned for this section of our website, so check back often. If there is something you would like to know more about, we would love to post it here. Contact us with your questions and tips.